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Odd behaviour by Mail

Avatar Mark Ford
I simply can't make it out and would be most grateful for any clue.

Firstly.
I have a number of inboxes under the title MAILBOXES.
I have a number of SMART MAILBOXES.
It has all worked well for ages.
Today I forwarded an email from my ordinary Inbox MAILBOXES.
Now I find it is no longer there - simply not in my Inbox,
- it is, however, in it's proper place in a Smart Mailbox!
How did that happen I wonder?

Secondly,
I took a while composing an email to send in reply to one I had received.
Its in my ordinary Sent box OK.
However in the Smart Mailbox there are 20 copies of it each showing how far I had got almost every minute of the 20 minutes it took me to write it!
It is difficult to describe what it looks like so, if you are interested, & I hope somebody is, I have put it here on Dropbox

Re: Odd behaviour by Mail

Avatar Euan Williams
Hi Mark,
can't offer a technical reason (and idle speculation isn't much help) but one possible course of restorative action -- if you have already tried restarting Mail, or restarting your Mac -- might be:

Back up your Mail folders

1. access your User Library Mail folder (Finder > option+Go)

2. copy the whole rigmarole (for safety) to a second drive or partition.

Then, in Mail, with the original folder files still showing, find this menu item:

Mailbox > Rebuild

Rebuilding may take a little time, and you may have to reassert your Ascending / Descending view preference (the little up/down arrow next to Sort by Date (or other) afterwards.

If this DOES work, replace the previous backup with this rebuilt data.

If it does NOT work there might be a cache issue, and you can Safe Boot (restart your Mac with the Shift key held down until a horizontal progress bar appears). This can be a very slow startup while the OS sorts out the usual Disc Utility Permissions and Drive checks and "trashes the caches".

Safe Boot won't permit any non-Apple Apps to function, and you can't go on-line. So remember to re-start 'normally' to return to your usual Mac environment.

Restarting after a Safe Boot means that those pesky caches have to be rebuilt, so it will take longer than usual, and the same is true of individual app caches the first time an app is started. An example would be MS Word's font cache. This is a once-only thing.

If in doubt 'phone me.

Re: Odd behaviour by Mail

Avatar Mark Ford
Thanks Euan, I will have a go & report back here.
 
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