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Help please - email fault

Avatar Roy Rainford
I haven't received an email or sent one for a few days - unusual. Have tried to send today but no joy. This is the same on my iMac (OS 10.6.8), also on an older iMac and iPad. (Mail is v 4.6.). I can access the internet, as this message proves!
Network prefs show Airport is connected but Ethernet and Firewire are not.
A network dialogue box has come up saying, "Another device on the network is using your computer's IP address".
I use a Netgear router DG834G v3. There are three green lights showing on the router but none of the four numbers are 'alive'.
I have unplugged and replugged the router and have restarted the iMac but still no joy.
Any suggestions as to what I should check now?
Roy

Re: Help please - email fault

Avatar Roy Rainford
After a telephone conversation with Mick and one to another member who is also with the same ISP (TalkTalk) it appears that the problem lies with the ISP. I will try Mail again tomorrow.

Re: Help please - email fault

Avatar Trevor Hewson
Roy, this happened to me a couple of months back, and I never got to the bottom of it. My guess was that the problem was somehow to do with my iPad also being more or less permanently logged into my .mac email account (e-mail settings were synched via iTunes). I got rid of the synching via iTunes and switched to using the iCloud and all was well. It felt like a case of Apple 'persuading' us to get up to date and use the system the way they want us to, but that's probably just paranoia!

If you get anywhere with your ISP (mine's Plusnet by the way), I would be most interested.

Re: Help please - email fault

Avatar Roy Rainford
Thank you Trevor. The latest news: this morning I phoned TalkTalk and after about 20 minutes going to and fro they admitted that there is a problem with their main server and engineers are working on it.

Re: Help please - email fault

Avatar Roy Rainford
Latest at noon - emails being received But unable to send yet

Re: Help please - email fault

Avatar Roy Rainford
We have lift off! All stations go - phew that was a struggle. Roy
 
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