Print dialogue window changed after Leopard

20 Dec 2007 22:12:52

Roy Rainford

After changing to Leopard I found that the print dialogue box would not allow me to select 'Plain Paper', using Appleworks or Photoshop Elements 4. I therefore downloaded the latest driver from Epson but I still can't choose the paper being used. I use an iMac G5 PPC with an Epson Stylus Photo R360 printer.
Anyone experienced a similar problem?

Re: Print dialogue window changed after Leopard

21 Dec 2007 16:41:33

Roy Rainford

Now (almost) back to normal, thanks to Epson tech support. Can select Plain Paper in Photoshop Elements & in Pages (iWork'08) but not in Appleworks. Perhaps this is not supported in Leopard by Epson? I have put this to Epson.

Re: Print dialogue window changed after Leopard

21 Dec 2007 18:01:03

Douglas Cheney

Another reason not to update to Leopard yet

Re: Print dialogue window changed after Leopard

21 Dec 2007 23:04:29

Mick Burrell

In defence of Leopard, I've had no such problems with an ethernet Minolta laser or a Canon Multifunction, Canon Printer or HP printer all attached to different computers by USB

Re: Print dialogue window changed after Leopard

24 Dec 2007 14:47:22

Roy Rainford

Epson have sent me two emails but neither solve the problem of being unable to select plain paper for text documents in Appleworks v.6.2.9. It's strange when I can do this for documents in other software. Anyone using Appleworks with Leopard?

Re: Print dialogue window changed after Leopard

24 Dec 2007 17:21:40

Mick Burrell

What paper is selected Roy? Does it default to glossy photo or something?

Re: Print dialogue window changed after Leopard

26 Dec 2007 10:32:32

Roy Rainford

Mick it defaults to 'Epson Ultra Glossy' & 'Color' in Automatic mode. In the list of media options I can select the default of course plus Epson Premium Glossy, Premium Semigloss, Glossy, & Photo Quality Inkjet. The other options are 'greyed out', including Plain Papers & Envelope, which are the choices I normally use in Appleworks. I can't see anything in Preferences to change.

Re: Print dialogue window changed after Leopard

26 Dec 2007 14:43:37

Mick Burrell

If they're there but greyed out it would suggest (to me anyway!) that for some reason, the driver thinks the printer is a photo printer rather than general purpose so expects to only print on photo style papers.

Re: Print dialogue window changed after Leopard

26 Dec 2007 17:01:09

Roy Rainford

Have just received another email from Epson (yes on Boxing Day!) which solved the problem. They said: "ensure that borderless is not selected in the page setup options." It was but now isn't & it works!! What a relief. This agrees with your last comment Mick. The new driver's default settings must have been for photo printing. Many thanks for your comments.