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Back to my Mac

Avatar Tony Sullivan
Has anybody actually got BTMM to work? I have been Googling this till my eyes bleed for the last month, and have found that for a very small number of people, it just 'works' - very Apple. For a bigger number of people, it NEVER works, whatever they do. (Not so Apple) And for the rest, it starts off not working, then after one of a myriad number of fixes (all different for different people) then it magically starts working. I am currently in the middle category. I have tried everything on the web (Apple pages and otherwise), engaged in a lovely 2 hour iChat with Amy L. from Mobile Me, who checked that all my settings were right, and been in to see a 'Genius' at the Southampton store, who was more bewildered than I was, and I am about to give up altogether. I have a Belkin 7633 uk version modem/router, and have punched all the required holes in the firewall, but it still steadfastly refuses to connect. I spend a lot of time away from home in hotels, and would dearly love to access the files on my home mac from the road. Has anybody got any ideas?

Re: Back to my Mac

Avatar Terry Willis
I think the answer here must be to rule out completely any connection failure due to the "routers". Swapping for another would obviously be one method, setting the relevant Mac in a DMZ zone another. Running the connection within your own network first might be another way forward, all methods trying to rule out anything which may be affecting the connection.

Re: Back to my Mac

Avatar Mick Burrell
Your Belkin router is not on this list:

http://support.apple.com/kb/TS1304

but then neither are the two Netgears I use at either end but they work! What's the router attached to the "other" Mac?

Have you turned on UPnP?

Re: Back to my Mac

Avatar Tony Sullivan
Hi Terry & Mick
The BTMM works perfectly INSIDE the firewall provided by the Belkin, on my home LAN - defeats the object a bit, but shows that it does actually work. The problem seems to be firewall related. But I think, after a lot of research, that it is related to the firewalls at both ends of the connection. Now, according to Amy, my firewall is set up correctly. However, I do not have access to the routers at the various hotels/coffee shops etc.. that I try to use. Apple, via Amy, eventually admitted that this can be a problem that they have no control over (so can't fix), so that appears to be that on the hotel front - I may be lucky one day and find one that has the right settings. However, I want to show that it does actually work when both ends are set up right - that way I know the problem is at the hotel end and not with my system. I need to be able to control both ends of the connection at least once to show this.
I have turned on uPNP, and considered buying a new router - but the Apple list is only routers, not ADSL modem routers, so I am a little reluctant to fork out £70-100 on a new one that may not work either. (What are the Netgear models that you use, Mick? If they work for you they may be worth a try)
Setting up the MacPro behind the DMZ with the Macs own firewall providing protection is not one I had thought of - when I get home I will try it. I am concerned that the other 2 PCs and one Mac may become compromised - I'll just have to set them all up carefully.
I am also beginning to look into other options - SSH & VNC (but this, according to various blogs, is not so good with Leopard) or, God forbid, OSX server and a VPN. Expensive and way OTT for my needs. And DynDNS may also offer some help - anyone using that to simulate a static IP address?
I'll let you know how I get on with the DMZ option.

Re: Back to my Mac

Avatar Mick Burrell
I use Netgear DG834G at one end and DG834N at the other. I haven't tried it for ages though. They didn't work when Apple first launched BTMM but did soon after. That was the last time I tried it.

Re: Back to my Mac

Avatar Tony Sullivan
Hi Guys

I have tried this with the home computer in the DMZ, but still no luck.
 
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