Canon Pixma TS9551C

17 Dec 2022 12:53:27

Michael Corgan

If anybody has one of these inkjet printers I would be very grateful if they could tell me how to get mine to print from the back tray. Canon are strangely reluctant to reveal this - indeed a call to a helpline revealed the ignorance of the helper at the other end as to how to print A3 (from the back tray) never mind how to select it.
The various Canon apps designed to help use the printer ignore this basic requirement as far as I can see, so here's hoping that one of you are able to cast light on the problem

Re: Canon Pixma TS9551C

17 Dec 2022 15:14:17

Richard I

Just thought- have you tried putting paper in the back tray and none in any other tray?

Re: Canon Pixma TS9551C

17 Dec 2022 17:07:42

Michael Corgan

I hadn't thought that it would be such a simple - and very silly - way to do things. But it worked! Many thanks. But ~ Canon have excelled themselves in keeping this fairly important bit of information from Joe Public!

Re: Canon Pixma TS9551C

18 Dec 2022 11:42:24

Mick Burrell

The tray is normally selected from the print dialogue window - usually called Paper Feed. is that not the case for you?

Re: Canon Pixma TS9551C

19 Dec 2022 19:04:01

Rick Churchill

I think they are being e-vase-ive! happy Christmas