Emails ’Sent’ address problem

2 Aug 2020 15:18:12

Roy Rainford

When I send emails from my toucansurf address on my MacBook Pro. The ‘Sent’ box on the MBP only has old 2019 messages. (They were not sent from the MBP). Wondering how this can be corrected? Am using mail version 14.4 and Mac OS Catalina 10.15.5

Re: Emails ’Sent’ address problem

2 Aug 2020 18:20:38

Mick Burrell

Try to track them down on the TalkTalk webmail site.

Re: Emails ’Sent’ address problem

3 Aug 2020 18:13:53

Roy Rainford

There are 38 'Sent' emails showing on the TT webmail site but all from 2019 and sent from my iMac. These are the emails showing on the MBP. This seems to point to an incorrect setting on the MBP unless I misused Mail Steward. My iCloud email address works well.

Re: Emails ’Sent’ address problem

3 Aug 2020 22:21:28

Mick Burrell

I'm sure we've had issues with your toucan surf address before with one machine treating it as IMAP, the other POP.

Do you have more than one Sent box on the MBP (Sent, Sent Items etc.)?

Re: Emails ’Sent’ address problem

4 Aug 2020 16:00:43

Roy Rainford

Yes it was and is Toucansurf with the problems. On the MBP there are three Sent boxes under Toucansurf. Two have no entries and the other just has the emails sent in 2019.
The Toucansurf account is pop3 on the MBP and iMac.

Re: Emails ’Sent’ address problem

4 Aug 2020 21:12:34

Roy Rainford

Problem solved on the zoom session this evening. Phew, what a relief. Many thanks Mick.