Beware a WiFi router from TalkTalk
Mark Ford
I have just switched my isp from f2s to TalkTalk.Great, I thought - I can save £14 a month on my total telecoms spend - not to be sneezed at.
Kit arrived - neat looking modem - Huawei model HG520b, tidy power adaptor, Mac friendly looking documentation.
Switch day came and all went very smoothly - until I wanted to use iChat.
Skype was OK but I could only take incoming stuff from iChat audio and video - couldn't start to think about screen-sharing of file transfers - broken.
Never mind - the documentation was very positive about telephone support. So I phoned.
"I'm afraid we don't support iChat.'
Managed to escalate to 'advanced tec support' where the final advice was to go back to my Netgear DG834G which had been working with f2s. I got set up with the internet Ok.
I am not sure how I got involved in the next madness but I was given 'under the counter' information about portforward.com where I was left alone to work through a gigantic list of things to do to set the Netgear up to suit iChat. In the early hours I got to the end although I had little confidence in having done it right.
iChat seems to work perfectly now although I have no idea what ports are open or how vulnerable I may have become by my blundering about with the arcane mysteries of internet access.
I would really like to reset the modem and start all over again but I dare not!
As my Mum used to say "Mark, you *** don't mess about with things you don't understand - it will only end in tears!"