Following two awful hours going in circles with the "support" teams trying to find out from Onetel and then TalkTalk why I was suddenly, and for the first time, required to enter a password (that I don't have) to download emails, I realised that TalkTalk are not supporting this email program any more and am switching to PlusNet. Now I can't start new documents in Messages on my iMac. Could this be a result of the inability to access incoming emails? Or am I missing a simple solution?
Yesterday and today incoming email has recommenced on my AUGWessex Membership Secretary account. I have not changed anything but Entourage has stopped asking for a password for this account. It still continues to do so for my personal account. And I am still able to send emails from both accounts.