even Apple are not, ahem, infallible
Eric Jervis
About a year ago when I bought that MacPro in imminent need of a transplant I downloaded that ghastly thing called Mavericks, (which now conjures up in my mind the image of wild horses rushing hither and thither on the prairie and defecating all over it), plus several apps from the App Store using the Apple ID someone suggested which was [undisclosed email]. When I tried to sign in today I was told that none of the passwords I entered were correct, so I chose the secret questions option. They then courteously informed me that I had forgotten my date of birth. So I rang an Apple freephone number and a young lady called Mary rang me back within the minute. We had a nice little chat about my problem for thirty minutes or so until she accused me of having an iphone and living in Stoke on Trent, neither of which is correct. My ancestors, however, did come from Staffordshire and the name Jervis is common up there, so I twigged that one of them lives in Stoke and is called Eric, and the lucky bounder has managed to nick my ID from under the noses of Apple. Thank you for your patience gentlemen.